SKU: 137842
Hassle-Free Returns & Refunds at Aeliya Marine Tech
We at Aeliya Marine Tech are committed to your satisfaction. If you encounter any issues with your purchase, we want to ensure a smooth and worry-free resolution. Here's what you need to know about our return and refund policy:
Peace of Mind with a 30-Day Warranty:
We offer a generous 30-day warranty on all products from the date of delivery. If your product isn't functioning properly within this timeframe, you can easily request a replacement or refund.
What Can Be Returned?
- Products that are not working as expected (non-functional)
- Products with condition or malfunction issues
- Products with minor cosmetic damages (excluding damage caused during shipping)
Easy Return Process:
- Gather Proof of Purchase: Locate your receipt or invoice with the PI/PO Number, Invoice Number, and Date of Delivery.
- Contact Us: Reach out to our friendly customer support team at sales@aeliyamarine.com or call us at +91 9725218537.
- Return the Product: Securely package the product in its original packaging (if possible) and ship it to the address below:
Receiving Your Refund:
Once we receive the returned product, our team will inspect it thoroughly. Upon approval, your refund will be processed and credited back to your original payment method within a specific timeframe (details available in our Payment Terms).
Missing Refund?
If you haven't received your refund after a reasonable timeframe, check your bank account first. If the refund is still missing, contact your credit card company. Processing delays might occur.
Exchanges for Defective or Damaged Items:
We understand the need for a seamless experience. If you receive a defective or damaged item, we offer a straightforward exchange for the same product. Simply contact us via email at sales@aeliyamarine.com, and we'll guide you through the process.
Warranty Validation:
To facilitate a smooth warranty claim, please share proof of purchase along with relevant documentation like pictures or testing videos specific to your product.
RECENTLY VIEWED PRODUCTS
